Service & Support
Advisory services Consult one of our experienced engineers for advice tailored to your specific needs. We offer real-time online feedback to ensure the most suitable machines for your budget is chosen. Plus, take advantage of our sample drawings of packaging bags so you can make a more informed decision. 
Workshop services In the Middle East and South Asia, we are proud to offer local engineering service. Our maintenance personnel can respond quickly to your calls, arriving at your factory to make sure your machinery is running optimally. Simply get in touch and we can be there quickly.
In countries outside of the Middle East and South Asia, we will provide you with an excellent online service. 
Internet service We will provide video and images in order to facilitate the setup and operation of the machine. This will ensure that the customer can install and use it correctly.
If a customer has a problem with the machine's operation, the customer could send us a video of the issue. We then review the clip and provide our recommendations and solutions. Additionally, we offer online service and are available for video calls when customers experience difficulties. Therefore, we welcome customers to reach out to us via phone, email, or video call for any assistance needed!
Supply of spare parts Our spare parts department is equipped to make sure all necessary components are available when needed. The majority of these components are in stock, and any that are not will be acquired quickly. 
Important notice Prior to using our service, customers should gather all necessary power, air, and materials required to operate the machinery. This helps to maximize efficiency and reduce the time spent in preparation.
Our customer must cover all expenses related to the engineers, such as airfare, meals, accommodation, and wages.
TPLAST is a plastic machinery company with years of experience in the production of plastic bag machines. As a specialist manufacturer of plastic bag making machines, we have a broad range of bag making machinery, such as flat bag making machine, bag on roll making machine and specialty bag making machine, to suit various plastic bag production needs. In addition, we also supply other plastic processing machines including plastic film machines, plastic printing machines and plastic recycling machines to meet your diverse production demands. With years of engagement in the plastic industry, we pride ourselves in our expertise and ability to design and manufacture plastic film and bag making machines.
